Our Norfolk Boat Hire Business
Freedom Boating Holidays is a small family business run by Andrew & Nicola Banner. We own and/or manage all of our river cruisers ourselves - when you speak to us, you will probably be speaking to the business owners.
That makes a real difference when you're booking a holiday. We know the boats and the area intimately and can advise on the suitability of any vessel for your particular holiday party.
We want you to have a great holiday - great enough so that you want to return and recommend us to your friends and family.
We would prefer to not take a booking rather than be concerned over the suitability of a boat for your needs. That is why we have only just decided to develop an on-line boat availability and reservation system. We prefer to discuss requirements with our clients rather than just take a booking and hope you like it.
We started the business in October 2007 with just one boat and quickly expanded in throughout 2008 culminating in moving our entire fleet to its new home in Horning in October 2008, setting up an entirely new hire boat yard. Further expansion is planned.
When we hand over a boat to you for your holiday, we go through a comprehensive procedure of how to handle and look after it. There's also a feedback form so you can tell us what you liked and what you didn't, including a section for improvements. We receive some very valuable suggestions from these and have improved our service considerably as a result.
Our business ethic is simple:
- Honesty
- Transparency
- Integrity
- Personal Service
